Saturday, February 2, 2013

1000 Negative reviews for Casablanca and Diane's Dream Brides

They say a picture is worth a thousand words. Looking at these pictures should be worth 1000 negative reviews. This is the reason I say DO NOT PURCHASE from Casablanca Bridal or Diane's Dream Brides of Livonia, Michigan. 


I purchased a strapless dress and wanted illusion sleeves added to the dress. Sleeves that were barely there.


Does this look like an illusion sleeve to you?  This was four layers of tulle. It came with elastic that was suppose to hold the sleeve just on my shoulder. However they slipped off my shoulder and were practically down to my elbows. The sleeves were the wrong circumference. I could not even fully get my arm in one of the sleeves. It was useless. I was too traumatized to take decent pictures. I was told this was exactly what I wanted even while the dress was on and clearly did not fit. It horrified me while I had it on. This sleeve did not match the original dress sketches at all. (Casablanca's Error)

Apparently they thought I should have bell sleeves too. This design made me look like a line backer.  I wanted to look tiny not wider than I was. (Casablanca's Error)
You could have fit a large Solo brand cup in the front of my dress. I was told this fit me perfectly.  A running stitch does not fix this. If you are normally a size 12 on top and a size 14 on your bottom but you have to purchase a size 16 dress and no alterations are done to the top of the dress...I would say It's not going to fit...wouldn't you? (Diane's Dream Brides alterations.) 
This is what is considered custom bust work at Diane's Dream Brides. Tacked with three threads. Hmmm this looks more like what comes in my bathing suits...Really??? Custom you say??? (Diane's Dream Brides alterations)


I was told to walk down the isle in a dress like this by Diane's Dream Brides. I had ill fitting sleeves that had a  Holly Hobby pucker! They actually tried to fix this with wig tape! I was horrified when Diane put wig tape on my shoulder and started smashing the fabric down onto me! Seriously this is professional. I was told sorry there is nothing more that can be done. Thank God I found someone else that thought this was as much of a nightmare as myself and fixed it for me. Of course I paid for it out of my own pocket and Diane's had no problem not paying for a dime of my happiness. I can not believe Diane would want to put her stamp of approval on this dress and send me out the door like this. (Diane's Dream Brides alterations) 


As a side note : My dress had been through customs 3 times! When I purchased my dress I asked Diane's Dream Brides where the dress was to be made...I was told in Europe. They didn't know what country. When I started to have issues and wanted to know where my dress was the truth came out...China. When I was told it was made in Europe I thought Germany, Italy, France no idea of China. I thought it very misleading of a retailer to say such a thing. It was definitely a sales process you would have had to be there to understand the feeling and the sales pitch. 

*****No I will not get over it...why should I! And if you are a Bride and want to be beautiful on your special day you shouldn't settle for what others think you should deserve. Would you have walked down the isle in this? I think not! I didn't ask for much. What I was given was nothing short of bad craftsmanship and horrible customer service.*****




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